|
-
Do I need to bring dishes to the boarding
kennel for my pet?
We
provide stainless steel dishes for your pet's food and water. By using our own
dishes it makes it easier for us to clean them daily without having to try and
remember which dish belongs to which guest.
-
Should I bring my own food?
This
is entirely up to you. We have dry and canned food available. If your pet is
on a special or specific diet, we would suggest that you might want to bring
your own food. We would appreciate it if you would label your food with your
pet's name.
-
How often you feed your guests?
Depending
on our guest's normal routine, we normally feed our guests once or twice a day.
-
Can I bring toys for my pet?
Yes,
you can bring a toy or two for your pet. Please use some discretion in
selecting the toys that you bring so that your pet cannot chew it into small
pieces. Please note that we cannot guarantee that the toy will be returned to
you as toys sometimes get missed placed or mixed up when we are cleaning the
pens, especially outside pens.
-
Can I bring some bedding for my pet?
We
have bedding at the kennel for your pet's use. However, if you wish to bring
your own bedding we request that it be washable, so that if it becomes soiled
we can clean it. Also please note that sometimes pets will chew their bedding
when in a kennel. If this happens, for safety reasons, we will remove the
bedding.
-
Is you kennel heated and air conditioned?
Yes,
it has a forced air heating system for winter and air conditioning for the
summer.
-
I have two or more dogs. Can they stay
together?
Yes,
we have double sized pens for just this occaison. When booking please let us
know if you would like them boarded together or separately. We get requests
for both types of arrangements.
-
What should I bring in when I board my
pet?
First
you should ensure that your vaccinations are up-to-date and we have a record
of your pet's latest vaccinations on file.
Secondly we require an
emergency number or contact, in case we need to contact you on the care of
your pet.
-
How can pet owners reduce the stress for
themselves and their pet while they are boarding?
1.
Bring up-to-date vaccination certificate.
2. Provide an emergency
number where the boarding kennel can contact you or an emergency contact if
you are not available.
3. Allow time to drop off
your cat or dog and provide any information such as ailments, medications, etc.
4. Label food, bedding and
anything else that you may bring with you for your pet if possible.
5. When you say goodbye to
the pet please be happy and matter of fact. If you are concerned so is your
pet.
6. Allow kennel staff to
take the pet without you to their pen. This way our guest does not think that
he/she must protect the pen. You are more than welcome to come with the kennel
staff to get your pet from the pen when it is time for them to go home.
7. If your canine or feline
has not been boarded before you may wish to kennel them for a night or weekend
or two prior to a long stay to ensure that they have some time to become
accustomed to the new environment and caregivers.
-
Can I have my pet walked while they are
staying at the kennel?
Yes,
for a small charge there is a walking service available.
|